Best Auto Repair, Orlando

CONTACT US
YelpFacebookGoogle Business Profile

Auto Insurance FAQs

Working Hours
  • Mon 8:00AM - 5:00PM
    Tue 8:00AM - 5:00PM
  • Wed 8:00AM - 5:00PM
    Thu 8:00AM - 5:00PM
  • Fri 8:00AM - 5:00PM
    Sat Closed
  • Sun Closed

Auto Insurance FAQs

Auto Insurance FAQs

Dealing with the stress of a collision is hard enough without trying to figure out how your accident insurance works. Here are some answers to frequently-asked questions about insurance policies.

Will the insurance company guarantee your work?

We guarantee our own work, but the insurance company does not have the legal right to guarantee a third party's work.

Who pays for repairs?

It depends on the circumstances. If you were at fault, but have comprehensive or collision insurance, the insurance company would pay the costs minus your deductible. If the other party was at fault, their insurance company should pay.

Do I have to accept the insurance company's appraisal of damage?

No. Check the "Appraisal Clause" in your policy if you have differences with their appraisal. It allows you and the insurance company to gather an opinion from an appraiser you both agree upon, or a third-party "Umpire" if you cannot agree.

Do I have the right to a rental car?

If you have purchased rental car coverage and were not responsible for the accident, you may seek reimbursement from the insurance company or, if another driver was responsible for the accident, their insurance company. If you do not have rental car coverage and were responsible for the accident, you have no grounds to ask for reimbursement. If the other driver was liable, you can generally seek reimbursement from their insurance company.

Who do I call to file a claim?

Reach out to your agent or insurance provider. If someone else is liable for your damages, it's essential to also get in touch with their insurance agent or company. The assigned adjuster will then guide you on any further necessary actions.

What does my policy require me to do after an accident?

Inform your insurance provider about the accident's details, including the time, location, and circumstances of the incident. Provide the names and addresses of individuals injured in the accident as well as any potential witnesses. Collaborate fully with the investigation process. Lastly, acquire or grant authorization for your insurance company to secure necessary documents, medical records, and relevant information.

Want more information on your rights? To make an appointment, call us at 407-298-2706 or make an appointment online!

What People Say About Us

  • reviewicon

    No foolery. The mechanic is honest and to the point.

  • reviewicon

    Owner Kevin Klein is honest and will do anything to get your car in great shape

  • reviewicon

    Hello I am a young man from Algeria, I want to join the company how to do it? I am practical Auto Repair thank you ..I await your response.

  • reviewicon

    The BEST! I've had my all my vehicles taken care of here 20+ years.

  • reviewicon

    Kevin and his staff are experts on the Buick Gran Nationals, turbo systems, and supercharged vehicles. They also are knowledgeable on most any other cars on the road. Most importantly they are honest in their billing and stand behind their work. They are also a NAPA Auto Care Center. I highly recommend them!

  • reviewicon

    Wonderful friendly honest mechanic reasonable pricing a pleasure to deal with

Call us for service: 407-298-2706

ASE (Automotive Service Excellence)
Amsoil
ASE Master Technician
BG Products
Napa
  • Car Care Aware